Purchasing from a web site without seeing and feeling the product requires trust. At Braun Brush we understand the confidence you place in us by placing an order and we will do our very best to earn it. If you are not satisfied with any Braun product you may return it for a full refund. All we ask is that you return it within 60 days of the date you received it in its original condition. If you have a problem with a product even after the 60 day period, please contact us, we want to know about it and make it right.
Brush.com respects the privacy of your personal information. Your name, e-mail or any other information is safeguarded within the Braun Brush Industry and may only be used to notify you with shipment information. Any third parties we use to help process your order or gather data are required to keep your information secure and confidential. Cookies are used only for reporting, tracking and for session management of your order so that you experience a smooth online experience.
Look&Feel™ and Brush.com use Secure Sockets Layer (SSL) technology that encrypts personal information and credit card detail you provide upon checkout through Verisign. You can be assured this is in place by noting “https” in the URL address. You may also see a key in Netscape Navigator or a closed lock for those using MS Internet Explorer in the lower right or left-hand corner of the page.
As a customer of Braun Brush, you may receive periodic catalogs of products in the mail, as well as e-mail alerts in regards to new products and promotions. At any time you can opt out of the promotional e-mail by following the instructions within any e-mail from Braun Brush. You may also opt out of any mailing by calling 1-800-645-4111 during our normal business hours.
refusing an order:
Please understand that there may be certain orders that we are unable to fill and must cancel at our discretion. Any payment you made will be credited back to your credit card. This may occur due to inventory limitations, shipment issues, or problems identified by our fraud avoidance procedures.
All reviews, comments, photos, and feedback submitted to us become the property of Braun Brush.
Colors of brush fibers and products are rendered to the best of our ability. Please be aware that due to variations in monitors, colors may not display accurately.
As a service to our customers and affiliates, we have placed third party links on our site. We do not guarantee the service offered by those sites. Your feedback is welcome on any of these links.